The explosive growth of ChatGPT has seamlessly blended into my daily workflow, fueling strategic discussions and code-writing endeavors. Its significant impact has piqued my curiosity regarding the potential advantages it can unveil for B2B SaaS companies.
On a quest for inspiring use cases, I discovered AI.JSX, a compelling AI application framework for JavaScript. It facilitates the creation of Sidekicks (conversational assistants) using personalized data, presenting a trio of core pillars: DocsQA, Tools, and GenUI.
- DocsQA: By integrating LLMs into your B2B SaaS platform and nourishing them with knowledge derived from various documents like websites, social media, and more, across multiple formats such as URLs, PDFs, and videos, DocsQA empowers the system to address queries based on your B2B SaaS expertise. This feature is a boon for nurturing leads and enhancing customer success.
- Tools: The essence of DocsQA is magnified when connected with other systems via the Tools feature. For instance, it can liaise with your HubSpot CRM to schedule a follow-up meeting with a sales rep if required, extending the value beyond mere document interactions.
- GenUI: Tired of the monotonous text-based chatbot UI? AI.JSX’s GenUI allows dynamic UI customization based on responses, offering a more engaging customer experience. Imagine a scenario where a customer initiates a return request; the chatbot requests the order number and email address, communicates with internal systems, and generates a dynamic link for the return label.
Now, let’s delve into a practical example: creating a personal assistant leveraging your personal website and social media platforms like LinkedIn, Twitter, and GitHub.
- Document Listing: Begin by assembling a list of documents using just a few URLs.
- Custom Agent Construction: Utilize the Sidekick template to craft a custom agent, following the quickstart guide at AI.JSX Sidekicks Quickstart.
- Testing: Engage in conversations with the new agent to test its functionality.
First, let’s see if it’s aware of the knowledge base:
And then another summary:
What about a small calculation:
Although this outlines a basic DocsQA agent, AI.JSX broadens the horizon with Tools and GenUI, enhancing the DocsQA capabilities. I highly recommend exploring their documentation for a deeper understanding.
The realm of possibilities that LLMs and AI.JSX open for B2B SaaS excites me. I will continue to share intriguing use cases as I encounter them, and I’m keen to hear your thoughts in the comments below!